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Your Google Business Profile, actively managed

Google Business Profile setup, optimisation and ongoing management. Categories, photos, posts, questions and reviews, reported on calls and directions.

  • Profile claiming and verification
  • Category and attribute optimisation
  • Photo and post programme
  • Review monitoring and response
  • Insights reporting on calls and directions
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Overview

What profile management includes

We look after your Google Business Profile every month, not just at setup. That means categories, services, photos, posts, questions, reviews and the insights that show what it is producing.

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(01)Category strategy

Your primary category is the biggest single factor in which searches you appear for. We choose it against what your competitors rank with and add secondary categories that match the services you actually sell.

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(02)Posts and photos

Fresh photos and regular posts show Google and buyers that the business is active. We publish on a schedule and use real photos from your premises wherever possible.

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(03)Q&A and reviews

We answer questions on your profile before a competitor or stranger does, and reply to every review in a consistent, professional voice.

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(04)Insights and reporting

Each month you see the searches, calls, website clicks and direction requests your profile produced, compared with the month before.

Suspensions and reinstatement

If a profile is suspended we identify the cause, correct it, and handle the reinstatement request with the documentation Google asks for.

Managing many profiles

For groups with several sites we manage every profile in one place, keep details consistent, and report on each location separately.

FAQ
(01)Why does my Google Business Profile matter?
For local searches the map pack usually appears above the organic results. Your profile decides whether you appear there, and its categories, reviews and activity are the main factors in that ranking.
(02)Can you recover a suspended profile?
Often yes. It depends on why the profile was suspended and whether the underlying issue can be corrected. We handle the appeal and the documentation.
(03)Why does the Google Business Profile matter so much?
For most local businesses it produces more calls and direction requests than the website does. It is the single highest leverage local asset there is.
(04)What do you actually change?
Categories, services, attributes, opening hours, photos, posts and the questions section. Primary category alone often moves map pack position more than anything else on the list.
(05)How often should we post?
Weekly is enough for most businesses. Posts are a freshness and engagement signal, and they show in the profile when people are deciding.
(06)Do you handle reviews here?
Yes. Generation, monitoring and response, all within platform rules. No incentivising and no filtering, both of which risk the listing.
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